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Privacy notice

Last updated 1 November 2026

What we collect when you join, ask us something or sign up, why we keep it and how to ask us about it.

Fern fronds pressed against old glazing bars

Template text. This page is a sample for a fictional garden and is not legal advice. Have it reviewed for your organisation before launch.

01Who we are

Fennick Botanic Garden Trust is a registered charity that runs the garden on Lansdown Walk, Cheltenham. We are the controller of the personal information described here. If you have a question about it, contact us.

02What we collect

When you apply for membership, send us an enquiry or sign up to the Fennick letter, we collect your name, email address, postcode and what you asked us about.

This website takes no payments and stores no card details.

03How we use it

To reply to your enquiry, to set up and send your membership card, and to tell you about changes that affect your membership.

We send the Fennick letter only if you have signed up for it, and every email has a one-click unsubscribe link.

04Our lawful basis

We process membership details to perform our contract with you, enquiries in our legitimate interest in answering them, and newsletter details with your consent, which you can withdraw at any time.

05Cookies

This site uses no advertising or tracking cookies. It stores one short-lived value in your browser so the page transition can finish smoothly, and nothing else.

The typefaces are loaded from Google Fonts, which receives your IP address when the page loads. A live site can host the fonts itself to avoid this.

06How long we keep it

Enquiries for one year, and membership records for six years after a membership ends.

07Your rights

You can ask for a copy of your information, ask us to correct or delete it, or object to how we use it. To do any of these, contact us. You can also complain to the Information Commissioner’s Office.

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